Consulting

With 43 years of experience at Disney Parks and Resorts, I can help your company improve your Customer Service! Key elements are Operations, Hiring, Organizational Structure, Training, Measurement, Recognition, Sales through Service, and Leadership. As part of a collaboration with Donlon Consulting LLC, My Aspirement and Zennovation Inc, our consulting services include critical aspects of success including Human Resources, Marketing, Branding, and Innovation.

Consulting

With 43 years of experience at Disney Parks and Resorts, I can help your company improve your Customer Service! Key elements are Operations, Hiring, Organizational Structure, Training, Measurement, Recognition, Sales through Service, and Leadership. As part of a collaboration with Donlon Consulting LLC, My Aspirement and Zennovation Inc, our consulting services include critical aspects of success including Human Resources, Marketing, Branding, and Innovation.

Consulting

With 43 years of experience at Disney Parks and Resorts, I can help your company improve your Customer Service! Key elements are Operations, Hiring, Organizational Structure, Training, Measurement, Recognition, Sales through Service, and Leadership. As part of a collaboration with Donlon Consulting LLC, My Aspirement and Zennovation Inc, our consulting services include critical aspects of success including Human Resources, Marketing, Branding, and Innovation.

At Great Wolf Resorts, I hired Rick for many different assignments, including the opening of our newest lodge, as well as several different transitional General Manager roles while we migrated to a new operating culture. Rick successfully leveraged his operational experience earned from decades at the Walt Disney Company. Most of all, Rick led with his unique brand of inclusive leadership to develop immediate trust and easily got things done!

Erin Wallace, COO of Great Wolf Lodge and EVP at the Walt Disney Company

At Great Wolf Resorts, I hired Rick for many different assignments, including the opening of our newest lodge, as well as several different transitional General Manager roles while we migrated to a new operating culture. Rick successfully leveraged his operational experience earned from decades at the Walt Disney Company. Most of all, Rick led with his unique brand of inclusive leadership to develop immediate trust and easily got things done!

Erin Wallace, COO of Great Wolf Lodge and EVP at the Walt Disney Company